Changed our customer connection


 administrator    04 Oct 2024
 None    blog

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New bugtracker, helpdesk, chat, and video channel...

I am pleased to inform you that today, we completed the first phase of the planned changes to our website. These updates were initiated in response to several service applications not performing optimally with newer versions of PHP.

The first major update we implemented was a new chat system, selecting the solution provided by JakWeb. This choice was made due to its solid maintenance track record and excellent customer support. In addition, we integrated their help desk and bug tracker application, allowing us to consolidate our service desk and ticketing system into a single platform. As a result, we discontinued using our previous ticketing system, which no longer met our needs. The old bug tracker will remain online for reference purposes until all outstanding issues are resolved and the wish list is fully migrated, after which it will be taken offline.

Another significant change is the replacement of our webinar platform. While both Zoho and WebinarGeek are robust solutions, they are not cost-effective for the volume of webinars we conduct. Consequently, we have transitioned to a self-hosted Jitsi environment, which will now handle all video conferences, webinars, and virtual meetings. Not only for PHsPeed, but also for our other activities. That is why we have hosted it on our main company website aducom.nl.

These changes mark a significant improvement in both functionality and cost efficiency, and I look forward to sharing the results as we continue with the next phases of development.

We are also pleased to inform you that we expect to release an upgrade to PHsPeed very soon. We encountered some challenges related to upgrading our development environment during the process. However, we believe all issues have been effectively resolved, and the IDE has returned to a stable state. Additionally, we have implemented several important bug fixes as part of this update.

We will keep you informed as we approach the final release.

Happy coding!


Updating our service channels


 administrator    03 Sep 2024
 None    blog

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Currently, we use different products for our bug tracker, chat, and service desk.

Currently, we use different products for our bug tracker, chat, and service desk. We will replace these systems with a more modern and integrated product shortly. We will keep our old bug tracker online for compatibility reasons, but only in read-only mode. The service desk and chat application have been set offline due to compatibility issues with PHP 8.2 and higher. Soon we will release the new software on our website.


Stay Ahead with PHsPeed: Adopting New PHP Versions Swiftly!


 administrator    10 Jul 2024
 None    blog

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PHP 8.4 alpha released.

At PHsPeed, we pride ourselves on rapidly adapting to the latest PHP versions. As soon as PHP releases a new version, we will implement it into our development environment. Our commitment is clear: ensuring you have access to the latest and most advanced PHP tools as quickly as possible.

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While we don’t deploy PHP alpha releases, you can count on us to integrate the latest official version by the end of November this year. Although XDebug and Microsoft's PDO drivers may have delays, our seamless environment allows you to develop on PHP 8.3 and test on PHP 8.4, ensuring uninterrupted progress.

Exciting news! The anticipated release of PHsPeed version 3.5 is slated for the end of August. We strategically avoid releasing updates during the holiday period to ensure a smooth transition for our users.

Get ready for a productive season with PHsPeed. New to PHsPeed? Don't forget to try it out! Questions? We'll be most happy to answer them.

Happy coding!